Release Week Recap: January 2026

Updates designed to help veterinary teams work faster, stay in flow, and communicate better.

This week marked an exciting milestone at VetRec. Throughout Release Week, we rolled out four meaningful updates focused on one goal: helping veterinary teams get even more value from VetRec in their day-to-day workflows.

From a redesigned platform experience to powerful new client communication and intake tools, each release was built directly from feedback we hear from clinics every day, and designed to support how veterinary teams actually work.

Here’s a recap of what we launched, and why it matters.

Monday: A Redesigned VetRec Experience

We kicked off Release Week by introducing a refreshed look and feel to the VetRec platform.

This update goes beyond visuals. The redesign was built to better align with real clinical workflows, making it easier for veterinary teams to move quickly, stay focused, and start recording without friction.

What’s new:

• Simplified navigation to find what you need faster

• Improved recording workflows to get you recording sooner

• Fewer page jumps and more contextual information to help you stay in flow

Alongside these workflow improvements, we also delivered faster processing and higher reliability, ensuring VetRec is always ready when your clinic needs it.

👉 Learn more about VetRec’s platform and how teams use it every day here.
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Tuesday: Outbound Emails

As client communication continues to be a critical part of veterinary workflows, we introduced the ability to send client communications directly from VetRec.

No more copying, pasting, downloading, or switching tools. Everything happens right where your team already works.

With outbound emails in VetRec, you can:

• Send client communications and medical records with one click

• Configure both the email body and attachments exactly how you want

• Automatically receive a copy of the email for your records

This update brings VetRec one step closer to becoming a complete, end-to-end veterinary client communication platform.

Wednesday: Smarter Client Communications

On Wednesday, we introduced major improvements to VetRec Client Communications, with a focus on accuracy, clarity, and usability.

What’s improved:

• Create client communications directly from the scribe, no existing medical record required

• Generate multiple client communication documents from a single visit

• Full control over what information appears in each document

• Improved AI models to ensure communications are more accurate, more human, and ready to hand to clients

These updates help veterinary teams communicate more clearly with clients while reducing extra steps after the visit.

Thursday: Email Intake

To close out Release Week, we introduced the first part of the VetRec Intake Platform, starting with Email Intake.

Since launching Records Recap over a year ago, we’ve consistently heard the same feedback from clinics:
“We need an easier way to bring incoming information into VetRec.”

Email Intake makes that possible.

Clinical teams can now forward incoming emails, including records, referrals, and lab results — directly into VetRec. That information is automatically processed using VetRec’s AI into summaries and medical records, saving valuable time and getting information into the hands of clinical teams faster.

Email Intake allows teams to:

• Forward incoming emails directly into VetRec

• Automatically summarize records, referrals, and lab information

• Reduce manual data entry and back-and-forth

If you’d like to learn more about how information flows through VetRec, our Help Center includes detailed guides and walkthroughs:  

This feature is currently rolling out, and we’re actively onboarding clinics and hospitals.

👉 Interested? Join the waitlist here to get access.

Looking Ahead

Release Week was all about momentum, and we’re just getting started.

Each update was designed to reduce friction, improve communication, and support veterinary teams across the entire workflow: from intake and documentation to client follow-up.

Thank you to everyone who shared feedback, tested features, and helped shape these releases. We’re excited to keep building, and to keep making VetRec better for the teams who rely on it every day.

Ready to try these updates for yourself?

Start here for your 14-day free trial and experience the latest VetRec features in your own veterinary workflow.  

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